POLICY PRIVACY & NOTICE
WHY THIS NOTICE
This page describes how to manage the site in relation to the processing of personal data of users who consult it. This is an information that is also provided pursuant to art. 13 of the legislative decree n. 196/2003 – Personal Data Protection Code for those who interact with the web services of the site, for the protection of personal data, accessible electronically from the address: https://www.hotelannamaria.it L This information is given only for this website and not for other websites that may be consulted by the user via links on this site. By visiting this website, you implicitly declare that you have understood and accepted the treatment methods described in this privacy statement.
THE “HOLDER” OF THE TREATMENT
The owner of the data processing is Hotel AnnamariMIBA & C Snc in the figure of the owner Minghini Gabriele who can be contacted at the headquarters listed on this site to assert the rights under art. 7 of Legislative Decree 196/2003.
DATA PROCESSING PLACE
processing of data related to the web services of this site are handled only by staff within the company specifically appointed to process the data, and by external staff of occasional maintenance / management operations of this website. They are carried out at the company headquarters for the purposes set out in this privacy statement, including the purpose of direct marketing in case of consent by the user.
DATA PROCESSING METHODS:
Personal data provided by users who send requests for informative material or who subscribe to the newsletter are used only to perform the service or provision requested. These data may also be used by the company for the pursuit of the following purposes:
a) management of the relationship with the client;
b) carrying out of the company’s own economic activity;
c) other purposes related to the activities carried out by the company and related to this (by way of example, improve the products and services offered, even if not strictly related to the services requested by the interested party, market research on customer satisfaction, sending newsletters etc .).
If it is necessary to collect data that allow personal identification of the user in order to provide the latter with a specific service, the user is required to voluntarily provide the necessary data, which will be processed exclusively for the purpose of providing the service. In the event that the user wishes to make a reservation / request for a quote at the accommodation, the user will be asked for information such as name, address, telephone number, e-mail address, and possibly credit card number and preferences regarding the room, this in order to process and process the requesting user’s reservation.
The Data Controller will use the e-mail to send confirmation of the booking / purchase and, if necessary, can use other information to contact the user in order to obtain some data necessary for the processing of his reservation. The owner can also use the contact data to send the user a message before the arrival that summarizes the data of the booking confirmation, and that provides further information about the area and the accommodation; communicate to the user special offers and promotions as set forth in this Privacy Policy; as well as to send to the user periodic surveys related to the degree of satisfaction or to market research. The user can revoke at any time the consent given for sending marketing communications.
The user can also revoke the consent given for participating in any polls. No data deriving from the web service is communicated or disseminated. The personal data provided by users who request dispatch of informative material (newsletters, request for quotes and / or information on the activities of the writer, etc.) are used only to perform the service requested and to receive periodic offers and commercial offers of the writer.
In the event that you have expressly authorized us to do so by ticking the appropriate flag within the information request form, we will be able to send this information by post and by telephone, unless you have specified otherwise during the registration process. If at any time you wish that your data are not used for direct marketing purposes, you can let us know by contacting our customer service department via email at the following address info@hotelannamaria.it and we will no longer send you any commercial communication. If you intend to refuse consent to the processing of your data (not using the flag at the end of the information request form), you will not receive any commercial communication and the data you provide will only be used to respond to your request.
IT systems and software procedures operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified. This category of data includes IP addresses or domain names of the computers used by users connecting to the site, the addresses in the Uniform Resource Identifier (URI) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (success, error, etc.) and other parameters relating to the operating system and the user’s computer environment. These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site. Data Provided voluntarily by the user. The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site, or the completion of the form , involves the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message by the customer. The user is free to provide personal data contained in the request forms or otherwise indicated in appropriate sections of the website to request the sending of informative material or other communications. Failure to provide such data may make it impossible to obtain what has been requested in anonymous form. The operation of the form necessarily includes the acceptance for the issuance of the authorization to process the data.
What are Cookies? Cookies are information entered on your browser when you visit a website or use a social network with your PC, smartphone or tablet. Each cookie contains different data such as, for example, the name of the server it came from, a numerical identifier, etc. .. Cookies can remain in the system for the duration of a session (ie until you close the browser used for the web browsing) or for long periods and may contain a unique identification code. There are many functions that cookies play. For example, they can help us remember your username and preferences, analyze the performance of our site, or allow us to recommend content that we believe is most relevant to you. Some cookies contain personal information – for example, if you do click on “remember me” when you are authenticating, your username will be stored in a cookie. Most cookies do not collect information that identifies you, instead collect more general information such as the way in which users have arrived at our site, how they use it, or the general location of a user.
What are cookies used?
Some cookies are used to perform computer authentication, monitoring sessions and storing specific information about users who access a web page. These cookies, so-called technical, are often useful, because they can make faster and faster browsing and use of the web, because they intervene to facilitate some procedures when you shop online, when you authenticate to restricted access areas or when a website automatically recognizes the language you usually use. A particular type of cookie, called analytics, is then used by the website managers to collect information, in aggregate form, on the number of users and how they visit the site, and then develop general statistics on the service and its use. Other cookies can instead be used to monitor and profile users while browsing, study their movements and habits of web browsing or consumption (what they buy, what they read, etc.), also for the purpose of sending advertising of targeted and personalized services (so-called Behavioral Advertising). In this case we speak about profiling cookies. For example: Have you ever visited a site of services, using your webmail or accessing your page on a social network and finding banner ads related to your latest research on the web or the last purchase made on the Internet ? This happens because those web spaces are designed to recognize your PC or another terminal that you use to connect to the web (smartphone, tablet), and possibly direct promotional messages “profiled” based on your research and your use of the Internet. It also happens that a web page contains cookies from other sites and content in various elements hosted on the page itself, such as banner ads, images, videos, etc. We speak, in these cases, so-called third-party cookies, which usually they are used for profiling purposes. So the cookies you download on your PC, smartphone and tablet can also be read by other subjects, other than those who manage the web pages you visit. Cookies and privacy Consider the particular invasiveness that profiling cookies (especially those third parties) can having within the private sphere of users, the European and Italian legislation provide that the user must be adequately informed about the use of the same and express their valid consent to the inclusion of cookies on his terminal. In any case, in addition to the protections provided, you also have other options to browse without cookies:Block third-party cookies
The third-party cookies are not generally essential to navigate, so you can reject them by default, through special functions of your browser. Do Not Track option The Do Not Track option is present in most of the latest generation of browsers. Websites designed to comply with this option, when activated, should automatically stop collecting some of your browsing data. As mentioned, however, not all websites are set to respect this option (discretionary). Enable the mode of “anonymous browsing” Through this function you can browse without leaving a trace in the browser of navigation data. The sites will not remember you, the pages you visit will not be stored in the history and the new cookies will be deleted. The anonymous browsing function does not guarantee anonymity on the Internet anyway, because it is used only to not keep browsing data in the browser, while your navigation data will continue to be available to web site managers and connectivity providers. cookiesThere are special functions to do it in all browsers. Remember, however, that every time you connect to the Internet, new cookies are downloaded, so the deletion operation should be performed periodically. If desired, some browsers offer automated systems for the periodic cancellation of cookies.
What kind of cookies do you use this site?
In general, our cookies perform different functions:
1. Essential (technical) cookies Some cookies are essential for the operation of our site. For example, some cookies allow us to identify and ensure that registered users can access the reserved pages. If a user chooses to disable cookies, he will not be able to access all the contents contained in the reserved pages.
2. Persistent Third Party CookiesTo use to analyze site accesses (eg Google Analytics) and to allow users to share site content through social networks (FB-Twitter-Tripadvisor etc.).
Categoria: Necessario:
I cookie necessari aiutano a contribuire a rendere fruibile un sito web abilitando le funzioni di base come la navigazione
della pagina e l’accesso alle aree protette del sito. Il sito web non può funzionare correttamente senza questi cookie.
| Nome | Fornitore | Tipo | Scadenza | Decrizione |
| CookieConsent | hotelannamaria.it | HTTP | 1 anno | Memorizza lo stato del consenso ai cookie dell’utente per il dominio corrente |
| JSESSIONID | nr-data.net | HTTP | Session | Preserva gli stati dell’utente nelle diverse pagine del sito. |
Categoria: Statistiche
I cookie statistici aiutano i proprietari del sito web a capire come i visitatori interagiscono con i siti raccogliendo e
trasmettendo informazioni in forma anonima.
| Nome | Fornitore | Tipo | Scadenza | Decrizione |
| _ga | hotelannamaria.it | HTTP | 2 anni | Registra un ID univoco utilizzato per generare dati statistici su come il visitatore utilizza il sito internet. |
| _ga | hotelrunner.com | HTTP | Session | Registra un ID univoco utilizzato per generare dati statistici su come il visitatore utilizza il sito internet. |
| _gali | hotelannamaria.it | HTTP | Session | Non classificati |
| _gat | hotelannamaria.it | HTTP | Session | Utilizzato da Google Analytics per limitare la frequenza delle richieste |
| _gat | hotelrunner.com | HTTP | Session | Utilizzato da Google Analytics per limitare la frequenza delle richieste |
| _gid | hotelannamaria.it | HTTP | Session | Registra un ID univoco utilizzato per generare dati statistici su come il visitatore utilizza il sito internet. |
| _gid | hotelrunner.com | HTTP | Session | Registra un ID univoco utilizzato per generare dati statistici su come il visitatore utilizza il sito internet. |
| _pk_id# | hotel-annamaria.hotelrunner.com | HTTP | 1 Anno | Raccoglie statistiche anonime sugli accessi al sito internet, come numero di accessi, tempo mediotrascorso sul sito internet e quali pagine sono state lette. |
| _pk_ref# | hotel-annamaria.hotelrunner.com | HTTP | 6 Mesi | Utilizzato dalla piattaforma di Piwik Analytics per identificare il sito di referral dal quale proviene il visitatore. |
| _pk_ses# | hotel-annamaria.hotelrunner.com | HTTP | Session | Utilizzato dalla piattaforma di Piwik Analytics per tracciare le richieste di pagine del visitatore durante la sessione. |
Categoria: Marketing
I cookie per il marketing vengono utilizzati per monitorare i visitatori nei siti web. L’intento è quello di visualizzare annunci
pertinenti e coinvolgenti per il singolo utente e quindi quelli di maggior valore per gli editori e gli inserzionisti terzi.
| Nome | Fornitore | Tipo | Scadenza | Decrizione |
| ads/ga-audiences | google.com | PIXEL | Session | Non classificati |
| ads/user-lists/# | google.com | PIXEL | Session | Non classificati |
| collect | google-analytics.com | PIXEL | Session | Non classificati |
| fr | facebook.com | HTTP | 3 Mesi | Utilizzato da Facebook per fornire una serie di prodotti pubblicitari come offerte in tempo reale da inserzionisti terzi. |
| IDE | doubleclick.net | HTTP | 1 Anno | Utilizzato da Google DoubleClick per registrare e produrre resoconti sulle azioni dell’utente sul sito dopo a ver visualizzato o cliccato una delle pubblicità dell’inserzionista al fine di misurare l’efficacia di una pubblicità e presentare pubblicità mirata all’ute nte. |
| NID | google.com | HTTP | 6 Mesi | Registra un ID univoco che identifica il dispositivo dell’utente che ritorna sul sito. L’ID viene utilizzato per pubblicità mirate. |
| test_cookie | doubleclick.net | HTTP | Session | Utilizzato per verificare se il browser dell’utente supporta i cookie. |
| tr | facebook.com | PIXEL | 1 Anno | Non classificati |
Categoria: Non Classificati
I cookie non classificati sono i cookie che sono in fase di classificazione, insieme ai fornitori di cookie individuali.
| Nome | Fornitore | Tipo | Scadenza | Decrizione |
| _sh_session | hotelrunner.com | HTTP | Session | Non classificati |
| AMP_TOKEN | viewed_cookie_policy | HTTP | Session | Non classificati |
| country_code | hotel-annamaria.hotelrunner.com | HTTP | Session | hotel-annamaria.hotelrunner.com |
| currency | hotel-annamaria.hotelrunner.com | HTTP | 1 Anno | hotel-annamaria.hotelrunner.com |
| HRgCStest | hotel-annamaria.hotelrunner.com | HTTP | 4234 Giorni | Utilizzato da Google DoubleClick per registrare e produrre resoconti sulle azioni dell’utente sul sito dopo aver visualizzato o cliccato una delle pubblicità dell’inserzionista al fine di misurare l’efficacia di una pubblicità e presentare pubblicità mirata all’utente. |
| locale | hotel-annamaria.hotelrunner.com | HTTP | 1 Anno | Registra un ID univoco che identifica il dispositivo dell’utente che ritorna sul sito. L’ID viene utilizzato per pubblicità mirate. |
| pll_language | viewed_cookie_policy | HTTP | 1 Anno | Utilizzato per verificare se il browser dell’utente supporta i cookie. |
| viewed_cookie_policy | viewed_cookie_policy | HTTP | 1 Anno | Non classificati |
Google Analytics Cookies
Our site uses Google Analytics of Google, Inc., a service offers statistics of measurement and analysis of site performance, through the use of cookies. To consult the privacy policy of the Google Analytics service, visit http://www.google.com/intl/en/analytics/privacyoverview.html. For the privacy policy of Google, we point out the following address http://www.google.com/intl/it/privacy/privacy-policy.html.)
Google Adwords & Google Remarketing Cookies
The website could use the Google Adwords program and Google Remarketing technology. Both are managed by Google Inc.. The AdWords conversion tracking feature also uses cookies. To help us keep track of sales and other conversions, a cookie is added to a user’s computer when that user clicks on an ad. This cookie lasts 30 days and does not collect or monitor information that can personally identify a user. Users can disable Google conversion tracking cookies in their Internet browser settings. In some cases cookies may cause problems when accessing or browsing within your AdWords account. When this occurs, the best way to correct the problem is to clear your cache and delete saved cookies for your Internet browser. To learn more about click herehttps: //www.google.es/intl/it/policies/privacy/. Finally, the user can disable Google Analytics cookies by downloading a specific browser plug-in available at the following url https://tools.google.com/dlpage/gaoptout.
Facebook Cookies
The site may use cookies from Facebook Inc. to monitor the progress of Facebook Ads campaigns and any remarketing actions. Click below for more information about the use of cookies by Facebook: https://www.facebook.com/help/cookies/
Tripadvisor Cookies
The site may use Tripadvisor cookies http://www.tripadvisor.it/pages/privacy.html
Are cookies from this site used by someone else?
Advertisers sometimes use their own cookies to provide targeted advertising. For example, advertisers can use a profile that they’ve built on other sites you’ve previously visited, in order to present more relevant alerts during your visit to these sites. We believe it is useful for our users to see advertisements that are more relevant to their interests. If you want to know more about how advertisers use these types of cookies or how to choose not to receive them, you can visit www.youronlinechoices.eu. If you live in the United States, visit http://www.aboutads.info/choices/.
We also allow third parties to serve cookies that fall into the four categories mentioned above. For example, like many companies, we use Google Analytics to monitor the traffic on our website. We may also use third-party cookies to help us with market research, conversion tracking, to improve the functionality of the site and to control compliance with the terms and conditions and our copyright policy.
Can a user of our site block cookies?
The first time you access our website is shown a message overlay that explains that, continuing to access our site, you are consenting to the use of cookies. However, if you want to disable cookies, please follow the instructions in the chapter “How to disable cookies on your browser” below. Please note that if you choose to disable cookies, it is possible that some sections of our website may not function properly.
Are the views of the emails we send tracked?
Our e-mail messages may contain a “web beacon pixel” in order to know if our messages are opened and to check for any clicks on the links or on the advertising present in the email. We may use this information for purposes that include determining which of our emails are most interesting to users, asking if users who do not open our emails want to continue receiving them, and inform our advertisers about the total number of users who have clicked on their ads. The “pixel web beacon” will be deleted when the email containing it is deleted. If you do not wish to receive the “web beacon pixel”, you must request to receive from us the e-mails in text format rather than in HTML format. If you disable cookies, it is possible that some sections of our website will not work. For example, you may have difficulty registering or viewing site pages.
If you are worried about this kind of
Terms and conditions for booking
Reservations can be made using the channels made available to the customer. In any case, no reservation will be considered valid without sending written confirmation from the management.
Online booking (booking engine):
If you use our on-line booking system on our website or on the channels in which it is present, the hotel asks for a valid credit card at the end of the transaction. The customer pays 30% at the time of booking and the remaining 70% within 5 days before arrival at the hotel using the credit card provided at the time of booking.
Booking by e-mail / request channels for estimates / portals etc ..
In case of booking by e-mail, the Hotel can request a deposit that can be paid by bank transfer or postal order. This deposit will not be refunded under any circumstances. Once the deposit has been received, the hotel sends the booking confirmation to the client with the amount paid and the remaining amount.
Cancellation:
If the customer intends to cancel the reservation within 5 days before his / her arrival he / she must make a written request to the Hotel which, according to the type of reservation made (on-line-mail or other), will retain the deposit or 30% of the full stay or the amount requested as a deposit. In case of cancellation or changes made after this deadline the full amount of the stay will be charged. In case of no-show the full amount of the stay will be charged.
Early departures:
Should the client leave early, the hotel reserves the right to charge a penalty of up to 100% of the total stay or the amount of nights not used.
Non-applicability of the penalty:
No penalty will be applied if there is the possibility of reselling the room as per the original booking. In this case the deposit paid will be considered valid for a future booking.